|Bobby Likis puts a markup of 30 - 47 points on repair parts. That is over what you would pay at normally at PEP Boys and others.|
|I'm giving 1 star cause I cant give 0. This is by far the worst experience I've ever had at a repair shop. I went in cause I had a leak in a clogged a/c line and the water damaged my wires on my drivers side. They repaired the wires charged me $270 but did not repair the leak (this took 4 days and $270 to repair wires!!)!! They took apart my car and damaged the drive shaft so now I have a problem with that which was not a problem before I took it there this is a $2000 repair!! They told me the leak was in the sun roof it was not! I ended up taking it to another mechanic who repaired the clogged a/c line for me (not a leak in the sunroof as they said). The guy Brendon that works there told me he was the owner (which we later found out he is not) we called and told him we where extremely dissatisfied with the repair and he made ALOT of excuses as to why nothing but the wires had been fixed and now I'm stuck with a damaged drive shaft due to their incompetence. Absolutely DO NOT bring your car here!! They Will not only not fix it but damage it!! I tried to get in touch with the owner so that the problem would be fixed and no one to this day will contact me back!! BEWARE BEWARE!|
Tamara, with all due respect to you as a customer, I believe someone other than you wrote this review. Specifically, here is the documentation written on the day the Touareg was ** t o w e d ** into our shop because it would not shift out of park into drive: ?7/11/14?out of town customer asked for repair of gear problem ONLY. We noted water and electrical damage but customer specified to only get the vehicle driveable so it could be taken to a shop back in Georgia for other problems to be addressed.? Our ASE-Certified Master Technician performed procedures necessary to get car into drive, but ? per customer ? took no other action to repair leak ? which leak was coming from the sun roof (FYI, could not have been from the A/C line as the A/C drain is on the PASSENGER side of the vehicle ... and the DRIVER?s side was wet). The drive shaft ? under carriage ? was not touched. I?m not surprised your repairs took $2000, given the water and electrical damage that your Touareg had when it was towed into our shop. General Manager Brennan communicated with you and other members of your family numerous times to explain the challenges your Touareg had, but again, we were instructed to address the gear problem only. I wish you well.
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